Tayaran (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our mobile application (“App”) and related services.
By using the Tayaran App, you agree to the practices described in this Privacy Policy.
We may collect the following types of information to provide and improve our services:
Personal Information: Name, phone number, email address, and delivery address.
Location Data: We collect your location (via GPS or network-based location) to show nearby restaurants, calculate delivery times, and ensure accurate delivery.
Order Information: Details about your food orders, preferences, and transaction history.
Payment Information: When you pay through the App, your payment details are processed securely by our payment partners; we do not store full card details.
Device Information: Device model, operating system, IP address, and app usage data for performance and security purposes.
We use your information to:
Provide, manage, and improve our food delivery services.
Show nearby restaurants and available delivery options based on your location.
Process orders, payments, and customer support requests.
Communicate with you about your orders, updates, and promotions.
Maintain the safety and security of our platform.
Tayaran requires access to your location to offer the best delivery experience.
You can enable or disable location access through your device settings.
Disabling location services may affect the accuracy of delivery or the availability of nearby restaurants.
We may share limited information with:
Restaurants and Delivery Partners: To prepare and deliver your orders.
Payment Providers: To process your payments securely.
Service Providers: For app hosting, analytics, and technical support.
We do not sell or rent your personal data to any third parties.
We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
You may request to access, correct, or delete your personal information at any time by contacting us at privacy@tayaran.com.
We may update this Privacy Policy from time to time. The latest version will always be available in the App, and continued use means you accept the updated terms.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 info@tayaran.com
📞 +966 56 306 5576
